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Your Privacy Policy at bk8myr

Open your account with a clearer view of how we collect, use and protect your personal data across login, cookies, wallet records and privacy requests.

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bk8myr Your Privacy Policy at bk8myr
CONTACT ROUTES

Reach us about privacy matters

Privacy questions should reach the people who can check account records and explain the next step without mixing your request with ordinary account chat.

Live chat privacy help Open live chat from the account menu and ask for privacy help.
Privacy email requests Email [email protected] with your account ID, registered phone and the request you want us…
Account centre changes Use the account centre to update profile fields, adjust message choices and view login…
ACCOUNT SAFETY

How your account data stays managed

The Privacy Policy is written around the actual account flow: registration, login, wallet checks, game-session records, support contact and privacy requests.

Data you give

When you create an account, we collect details such as name, contact number, email and date of birth where needed…

Device and login records

Login records may include IP address, device type, browser, time stamps and security events.

Payment references

Touch 'n Go, GrabPay, Boost dan FPX entries may create transaction IDs, bank reference codes and status messages.

Cookie choices

Session cookies keep you signed in, while preference cookies remember language and display choices.

Retention approach

We retain personal data only while it serves account, transaction, security, dispute or legal needs.

Request handling

When you ask to access, correct, export or delete data, we log the request, verify identity and respond through a…

Privacy Policy answers before you join

Before you join, it helps to know what the Policy means in daily account use. The answers below explain the data we collect, how payment references are matched, how cookies work, how to reach us, and what happens when you ask for access or deletion. They are written for Malaysia access and do not replace local legal advice. Ask us if your case needs a closer check.

It covers account details, contact data, login records, device data, wallet references, support chats and privacy request records. It also explains when data comes from payment partners, security tools or your own account actions.

We collect payment references so Touch 'n Go, GrabPay, Boost dan FPX activity can be matched to your wallet, checked for errors and traced during support. The Policy treats those references as personal data when linked to you.

Yes. Contact us through live chat or [email protected] and we will explain the identity check needed. Once verified, we provide access where law allows and where another person's privacy is not affected.

Update editable fields in the account centre first. If a field is locked, send a request with your account ID and the correct detail. We may ask for proof before changing security-sensitive data.

Cookies support sign-in sessions, language choices, device checks and page measurement. Some are needed for account security, while others can be cleared through your browser. Ask support if you want help with cookie choices.

Retention depends on the data type and why it was collected. Account, transaction and security records may be kept for legal, dispute or audit needs, then deleted or anonymised when those reasons end.

Yes. When the Policy discusses access, eligibility or account services, it depends on local law and is available where local law permits. We may decline or limit a request if the law requires that result.